Ar99 FAQ — answers to all your questions

You must be 18 years of age or older to register at ar99. We believe in responsible gaming and account creation by minors is strictly prohibited. To learn more, Responsible Gaming Visit the page.

No, each person may only hold one ar99 account. If multiple accounts are found under the same individual, they may be closed and any accumulated bonuses forfeited. Please follow this rule in the interest of fair and honest gaming.

KYC verification at ar99 typically requires a copy of your National ID (NID) or passport. A utility bill may also be requested as proof of address. Once verified, your withdrawal limits increase and you gain access to exclusive benefits.

on the login page and click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Verify with the OTP and set a new password. The whole process takes just 2 minutes.

ar99 supports all major payment methods in Bangladesh — Mobile Banking, Nagad, Rocket, and bank transfer. Deposits and withdrawals via mobile banking are fast and secure.

The minimum deposit at ar99 is just BDT 200. New members receive a 100% bonus on their first deposit — so a BDT 200 deposit gives you BDT 400 to play with. Limits may vary depending on the payment method.

Most withdrawal requests are processed within 15 minutes to 24 hours. Verified accounts are typically processed faster. Bank transfers may take 1–3 business days.

ar99 does not charge any fees on deposits. However, your mobile banking provider or bank may apply their own transaction charges — this is entirely subject to the policies of the respective service provider. The same applies to withdrawals.

Register at ar99 and make your first deposit — a 100% welcome bonus will be credited to your account automatically, along with 50 Free Spins. No separate steps are needed to claim the bonus.

Wagering requirements apply to ar99 bonuses. This means bonus funds cannot be withdrawn directly — you must first place bets totalling a specified amount. Wagering requirements vary by bonus, so read the terms carefully before claiming.

Yes, ar99 has a referral program. When you refer a friend or contact, you'll earn a bonus based on their first deposit. Your referral link can be found in your account dashboard.

Logging in daily earns you a daily login bonus. A weekly reload bonus is automatically credited to eligible members every Monday. VIP members receive even larger weekly bonuses. Visit the promotions page for the latest bonus updates.

ar99 offers a massive game library — Slots, Fish Game, Live Casino, Table Games, Virtual Sports and Sports Betting. All in all, over a thousand games available on a single platform.

Yes, many slots and games offer a demo mode where you can play without using real money. It's a great way to learn or try out new games. Note that winnings in demo mode cannot be withdrawn — it's for practice only.

ar99 Sports Betting covers cricket, football, tennis, badminton, basketball, and many more. Special markets are available for Bangladesh cricket and the IPL. on the Sports page View details.

Yes, ar99's In the game lobby, New games are added on a regular basis. Through partnerships with leading game providers, fresh slots, live games, and table games are added every week.

The easiest way to reach the ar99 support team is via live chat — available 24/7 with English-language assistance. You can also email us at [email protected] and expect a reply within 24 hours.

Yes, Responsible Gaming as part of our policy, you can set your own daily or weekly deposit limits directly on your account, or temporarily pause your account. Contact our support team and they will take action promptly.

Yes, the ar99 app is completely secure. It uses the same encryption and security standards as the website. App page to download the official APK — do not download from any third-party sources.