Privacy Policy

Your Data Protection Highest Priority

This Privacy Policy explains in detail how your personal information is collected, used, and protected on the ar99 platform. We believe transparency is the best form of security.

Last Updated: January 2026

Our Privacy Our Commitment

The core principles ar99 upholds to protect your information

End-to-End Encryption

All your personal information and financial transactions are protected with SSL/TLS encryption. No third party can access this data.

Your Data Is Never Sold

Ar99 never sells your personal information to third parties. Your data is used solely to improve the services we provide to you.

You're in Control of Your Data

You have the right to view, correct, or request deletion of your information at any time. We are committed to responding within 30 days.

Secure Data Storage

Your data is stored on secure servers with regular backups. Firewalls and security audits are in place to prevent unauthorized access.

Cookie Transparency

Ar99 is fully transparent about which cookies are used on the website and why. You can update your cookie preferences at any time.

Adherence to International Standards

Ar99 follows international data protection standards and the core principles of GDPR. Our Privacy Policy is reviewed and updated on a regular basis.

1 Introduction

Ar99 (referred to as "we", "us", or "the platform") is a Bangladesh-based online gaming and Sports Betting platform that places the highest priority on user privacy. This Privacy Policy explains what personal information ar99 collects, why we collect it, and how that information is used, stored, and kept secure.

By using our website or app, you are considered to have accepted the terms described in this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.

This Privacy Policy should be read alongside ar99's Terms and Conditions. Both documents form part of the agreement between you and ar99.

2 What Information We Collect

Ar99 collects two types of information — data you provide directly, and data collected automatically while you use the platform.

Types of Information Example Collection Methods
Identity Information Name, date of birth, national ID number Registration form, KYC process
Contact Information Email, phone number, address Registration & Profile Updates
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Usage Information Login time, game history, betting records Automatically (log system)
Device Information IP address, browser type, operating system Automatically (cookies & logs)
Location Data Country, city (approximate) IP Address Analysis
What We Do Not Collect

Ar99 never stores your full bank account number, card number, or PIN. All payment-related information is processed exclusively through secure payment gateways.

3 How Your Information Is Used

Ar99 uses the information collected under this Privacy Policy only for specific, legitimate purposes. We never use your data for anything beyond what is necessary.

  • To create, manage, and verify your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To deliver gaming and betting services properly.
  • To complete your identity verification (KYC).
  • To prevent fraud and money laundering.
  • To provide customer service and support.
  • To improve platform performance and fix bugs.
  • To comply with applicable laws and regulations.
  • To inform you about relevant offers and promotions (with your consent).
  • To promote responsible gaming and identify potential issues.
Marketing Communications

If you no longer wish to receive promotional emails or SMS from ar99, you can opt out at any time through your account settings or by contacting our support team.

4 Information Sharing & Disclosure

Ar99 never sells your personal information. In certain circumstances, limited data may be shared with trusted parties.

  • Payment Provider: To process deposits and withdrawals, the necessary information is shared with approved payment gateways such as Mobile Banking, Nagad, and Rocket.
  • Game Provider: Limited user IDs may be shared with third-party game providers for operational purposes.
  • KYC Service Provider: Trusted third-party verification services may be used to confirm your identity.
  • Law Enforcement: Information may be disclosed to government authorities under a court order or legal obligation.
  • Fraud Prevention Agency: Information may be shared with relevant authorities to investigate suspicious activity.

All of our third-party partners are contractually required to comply with their own privacy policies. ar99 is not responsible for how these partners use data, but we work only with trusted and verified providers.

5 Cookie Policy

Cookies and similar tracking technologies are used on the ar99 website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Essential Cookies

Essential for platform functionality. Stores login session and security-related data. These cannot be disabled.

Analytics Cookies

Used to understand how users interact with the site. This data helps improve the platform.

Preference Cookies

Remembers your language, theme, and other preferences to personalize your experience on future visits.

Marketing Cookies

Used to display relevant advertisements. You can disable these cookies at any time.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working properly.

6 Data Protection Measures

Ar99 employs industry-leading security technology to protect your privacy. Our security team monitors systems 24/7.

  • 256-bit SSL/TLS encryption used across all connections.
  • AES-256 encryption applied to all stored data.
  • Two-factor authentication (2FA) available.
  • Regular security audits and penetration testing.
  • Advanced firewall to block unauthorized access.
  • Intrusion Detection & Prevention System (IDS/IPS) for data breach monitoring.
  • Automated backups and a disaster recovery plan are maintained on a regular basis.
  • Staff data protection training and access controls.
In the Event of a Data Breach

In the event of a data breach, ar99 will notify affected users by email within 72 hours and provide guidance on the necessary steps to protect themselves.

7 Your Rights

Under ar99's Privacy Policy, you have certain important rights regarding your personal information that we are obligated to respect.

Right to Access Your Information

You have the right to know what information ar99 holds about you and to receive a copy of it.

Right to Rectification

If any of your information is inaccurate, you can request a correction. We will act within 14 days.

Right to Erasure

You may request deletion of your information in certain circumstances, except where retention is required by law.

Right to Restrict Processing

You may request that the use of your information be restricted in certain circumstances.

Right to Portability

You can request a copy of your data in a standard, portable format.

Right to Object

You have the right to object to your information being used for marketing purposes.

To exercise these rights, please contact our support team by email. We typically respond within 30 days.

8 Child Protection

Ar99 is an adults-only platform strictly prohibited for anyone under 18. We do not knowingly collect or process personal data from anyone under the age of 18.

  • Age verification is mandatory at the time of registration.
  • A national ID may be requested in cases where activity appears suspicious.
  • Any account identified as belonging to a minor will be closed immediately.
  • Parents or guardians can contact our support team regarding a minor's account.

If you believe a minor is using ar99, please contact us immediately at [email protected]. We will take prompt action.

9 Third-Party Links & Services

The ar99 platform may occasionally contain links to third-party games or services. These external sites and services have their own privacy policies, and ar99 is not responsible for them.

  • Third-party game providers operate under their own independent policies.
  • Payment gateways operate in accordance with their own data protection policies.
  • Please read the privacy policy of any external site before following a link to it.
  • Ar99 is not responsible for how third parties use data.
10 Policy Changes & Updates

Ar99 reserves the right to update this Privacy Policy as needed. We will notify you of any significant changes.

  • The updated policy will be published on the website following any changes.
  • For significant changes, a notification will be sent to your registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • The date of the latest update will always be displayed at the top of the page.
Stay Informed of Updates

Visit this page regularly or keep notifications enabled in your account settings to stay informed of any changes to our Privacy Policy.

11 Contact Us

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please contact our data protection team.

Data Protection Contact

Email: [email protected]
We typically respond within 3–5 business days. For urgent data-related matters, you will receive an initial response within 72 hours.

Ar99 is always committed to protecting your information. Our Privacy Policy is more than just a document — it is a pledge of trust between us and you.

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Play safe at ar99, win with confidence

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